Refunds

Last updated: 13 November 2026

Won't install? Full refund.

If Brainframe won't install on your machine, reply to your order receipt email within 14 days of purchase. Tell us your operating system and what went wrong. We'll try to help you get it working, and if it still doesn't, we refund you in full.

How refunds are paid

Refunds go back to your original payment method through Lemon Squeezy, usually within 5 to 10 business days.